winmail.dat

[kingsroad]

One of our user keep receiving winmail.dat as the attachment. But she is
using Outlook 2003 just like everyone else. But when she forward the email to
me, I can read the attachment inside (i.e. no more winmail.dat in my
Outlook).

I tried to uninstall and install Office 2003 on her machine. But the same
happens.

 

[Oliver Vukovics]

Hi

have a look on this sites:

"How to Prevent the Winmail.dat File from Being Sent to Internet Users"
http://support.microsoft.com/kb/138053/en-us

Decoder tool for Winmail.dat:
http://www.slipstick.com/addins/decoders.htm

Maybe it helps.

 

[kingsroad]

Sorry to saying that the main point here is not how to prevent sending
winmail.dat to somebody cause this is out of our control.

The main focus is why only one of our user who is using Outlook cannot
resolve the winmail.dat while all others can. Is there a bug inside Outlook?
Or are there any settings in Outlook controlling this?

 

[Oliver Vukovics]

Hi kingsroad,

I know this behavior only if Outlook is the sender and not the receiver.

The winmail.dat file gets normally only the receiver if he do not use
Outlook but the sender sent an email in "Rich-Text-Format".

Is there a bug inside Outlook?
Or are there any settings in Outlook controlling this?

Outlook is your default e-mail client?

Did you try it with a new Outlook profile?

How to create a new e-mail profile in Outlook 2000?
http://support.microsoft.com/?kbid=195718

How to create a new e-mail profile in Outlook 2002?:
http://support.microsoft.com/?kbid=287072

How to create a new e-mail profile in Outlook 2003?:
http://support.microsoft.com/?kbid=829918

Maybe it helps.