Winword 2000 takes long time to open any document

G

Gerry Voras

When I doubleclick on a word document, Winword starts up, but then it takes
up to 5 minutes to actually open the document. None of the other Office
suite applications have this problem.

This is a full Office2000 install on XP pro. All updates (os and office)
have been installed) Normal.dot has been deleted and recreated.

Any suggestions?
 
B

Bob I

Is Norton Office plugin having a look see at the document? If so,
disable it in Norton.
 
G

Gerry Voras

I do not have anything by Norton installed. I have also tested the
situation with the antivirus (AVG) disabled with no improvement.

Again, this does not happen in excel or outlook, so I would guess that it is
not part of some external file check feature.
 
B

Bob I

Searching via www.google.com groups I found this bit of info and fix
which seems to match your symptoms


We are seeing a problem with users trying to open Office files from
their network drives. The response is very slow. We had the same
problem a few years ago. The fix was to add "%1" in the file type
action (ex: c:\msoffice\excel\excel.exe "%1"). The same thing started
to happen again and the fix works, but we want to know why this is
working.

What is this fix doing. Where does the problem really lie. Because it
Office worked fine without it for about a year. Then all of a sudden
we have to add the "%1". Does anyone know why!!

and this

What was really happening was:

Excel is trying to open a file with a long filename with spaces in it, and
splits the filename at each space and tries to open each part separately.
EG: Filename is My Long Filename.xls
Excel tries to open My.xls, then Long.xls and finally Filename.xls so it
takes a long time browsing for the files an usually fails to open a file.
No error message of any kind is given.


To fix this (I found the answer in the Microsoft Knowledge Base back for win
95), Go
to the file type having the Problem... Start Explorer, click on Tools
/ Folder Options / File Types, select the file type in question(xls or doc
etc), click on
Edit(advanced for win xp), click on Open to highlight it, Under Actions
click on Edit (for the Open). You should have the
command which is issued to launch an application.

It probably looks like:
c:\someplace\someprog.exe %1
or
c:\someplace\someprog.exe /e

Change the line to say
c:\someplace\someprog.exe "%1"
or
c:\someplace\someprog.exe /e "%1"
 
G

Gerry Voras

Well, the %1 is part of the file association for .doc's. Otherwise, winword
would open it's shell only upon double-clicking a document. I'll check the
registry for the appropriate association under PRINT and OPEN.

I don't have a network drive associated with this install, so that probably
isn't it. And, again, none of the other Office suite apps have the latency
problem.
 

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