WinWord causes invalid page fault

J

Jim Wood

Winword has been installed and working on a computer. Something somewhere
has gone awry. I now get "WinWord caused invalid page fault MS09.dll.

It only happens on this computer, regardless of the user. The user can go
to another computer and open, modify and resave the document.

It occurs for all documents residing on the server storage area. I can move
the documents to the computer hard drive "C" and it will work alright.

In summary the error is computer specific, stored on the server and all
documents stored on the server.

The computer is Windows 98 second addition. Microsoft Word 2000 with and
without Office SR1a installed. Using Norton Internet Security 2000, with
Office checking on or off. The server is Microsoft NT4.0 at SR6.

I have removed Office and reinstalled.

Anyone with any suggestions.

(e-mail address removed)
 
S

Stuart

I had a similar problem and found the answer and an easy
solution at MS Knowledge Base Article 236319. You might
also try Article 236423. Hope this helps.
 

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