Winword error when trying to use any toolbar function

[Lisa Q]

I receive the following message when trying to access my
toolbar menu at the top of Word:

WINWORD caused an invalid page fault in
module WINWORD.EXE at 0187:3040ea0c.
Registers:
EAX=00000034 CS=0187 EIP=3040ea0c EFLGS=00010212
EBX=01028a18 SS=018f ESP=0062f3cc EBP=0062f3ec
ECX=00ac3e9c DS=018f ESI=0062f408 FS=0eff
EDX=00000002 ES=018f EDI=0062f424 GS=0000
Bytes at CS:EIP:
8b 08 83 79 14 00 0f 85 9b 3b dd ff 6a 00 50 e8
Stack dump:
00ab04ac 0062f408 00000002 0062f440 00000000 0062f460
3032074f 0062f408 0062f460 30320790 0062f424 01028a18
00000000 010241c8 01024140 30188c18

If anyone has any idea why and how to correct, PLEASE let
me know.

 

[Suzanne S. Barnhill]

See http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm for some
general troubleshooting tips.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
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