winword.exe 008dd26c

[FBOL]

All of a sudden when I open Word 2003 I get an error indicating that MS
Office Word has encountered a problem and must close. The error signature
includes Offset Code 008dd26c. I have tried deleting normal.dot, repairing
MS Word, uninstalling MS Word and reinstalling MS Word. The problem
persists. Word does open in Safe Mode or when ron with the /a switch, but
the next time I open Word I get the error message again.

Does anyone know what this Offset Code means or how to fix this problem?

 

[Herb Tyson [MVP]]

My first guess would be that an add-on is misbehaving. Check Word's Startup
folder and see what it contains. The other "usual" step is to rename or
delete the Data key, as described here:


http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

 

[TORANCH]

Herb,
the link you reference doesn't work. Is it correct? Any other ideas? I too
just experienced this problem. Word 2003 has been working fine up until this
morning when I installed the latest Office Security Updates.

HELP!!!!!

 

[TORANCH]

FBOL,

I had the same problem and fixed it by searching my computer for the
"normal.dot" template file and deleting it.

Hope this helps you.

TO RANCH

 

[Herb Tyson [MVP]]

Very odd. That link has worked forever. It appears that it might've been
renamed:

http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm

Or, more generally:

http://word.mvps.org/FAQs/ApplicationErrors.htm

The usual course of action is to try opening Word using the /a switch. If
that then lets Word start, the problem usually is one of the following:

1. Corrupted normal.dot. Rename or delete this file. Word will create a new
one.

2. Corrupted registry entries. The Data and Options keys are often culprits.

3. Misbehaving add-ins. Check in Word's startup folder... also, check
Tools - Templastes and Add-ins.

The articles on word.mvps.org can help focus you and guide you through the
finer points of troubleshooting.

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com

 

[Suzanne S. Barnhill]

Not just renamed but rewritten, by Graham Mayor.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

 

[Terry Farrell]

It's an excellent rewrite too. I've noted the new name and URL too.

Terry

Not just renamed but rewritten, by Graham Mayor.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

 

[Stefan Blom]

Indeed.

--
Stefan Blom
Microsoft Word MVP


in message

 

[rose]

I got that too, on my new computer at work... (with word 2003)
(After surfing for the answer) I deleted normal.dot, and I was back in
business.

BUT
I triggered the error a few times, and then I saw the connection:
I made my own keyboard shortcut for "dash". (Since I didn't have a numeric
keyboard, I couldn't use the Ctrl+- command.) I used Alt+z instead, if that's
of any interest...

So now word is working fine as long as I don't make any personal keyboard
shortcuts... *sigh* - And I really could use that dash close at hand...