Hi Tim,
It could be that you have a third-party add-in causing the error.
In Word, to determine if you are using any global templates go to
Tools/Templates and Add-Ins and see if there are any global templates
or add-ins listed. If so they are located in one of your Startup
folders. The location of the Word\Startup folder can be found under
Tools/Options/File Locations and the Office\Startup folder can be
found in the Office installation path..
Take a look in each folder and if you find more than one file move
them one at a time and try duplicating the error after each file is
moved out of the folder until you determine which one is causing the
problem.
For Excel check the XLStart folder.
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Word FAQ:
http://mvps.org/word
TechTrax eZine:
http://mousetrax.com/techtrax/
MVP FAQ site:
http://mvps.org/