Hi,
Could you please give the exact error message and which operating system
are you running? However assuming that when you try to start Word 97 for
Windows, the following error message appears:
This program has performed an illegal operation and will be shut down.
If you select the Details button, the following message appears:
WINWORD caused an invalid page fault in module WINWORD.EXE at
0137:301e403c.
Plz try:
Use one of the following methods to resolve this issue.
Method 1: Rename or Delete the Document
In Windows Explorer, find and select the Normal.dot document.
On the Edit menu, click Rename to rename the document. For example, you can
rename the document to Normal.doc.
NOTE: If a Normal.dot file does not exist, a new Normal.dot will be
automatically created the next time you start and then close Word.
Method 2: Open and Save the Document as a Template
After using Method 1 to rename the document, do the following:
Start Word for Windows.
On the File menu, click Open.
Locate the folder and select the document you renamed in Method 1.
Click OK.
On the File menu, click Save As.
In the Save As Type box, click Document Template(*.dot).
In the File Name box, rename the file.
If you want to use the document as your default template, rename the file
to "Normal" (Word will automatically apply the .dot extension).
Click OK.
For more information you may visit:
WD97: Invalid Page Fault When Normal.dot Is a Document
http://support.microsoft.com/default.aspx?scid=kb;en-us;166971
Hope this helps.
With Regards,
Asima
This posting is provided "AS IS" with no warranties, and confers no rights.
