Winword.exe has generated errors

[Chris Hine]

Hi There,

Strange problem - We have word documents that open in Micrsoft Word XP with
no problems. The same documents crash Word 2000.

Is anyone aware of any differences between these two versions of word that
could cause this. Anything that XP does to the documents to trip Word 2000
over??

Thanks in advance

Chris

 

[Terry Farrell]

Chris

This is more likely due to the difference in computer hardware or the
printer driver. Make sure that you are not using FastSaves (Tools, Options,
Save tab) on any computers. Try saving a document to RTF, close it, open it
and save it back to DOC. Close it and then try to open it on the Win2K
computer.

--
Terry Farrell - Word MVP


Hi There,

Strange problem - We have word documents that open in Micrsoft Word XP with
no problems. The same documents crash Word 2000.

Is anyone aware of any differences between these two versions of word that
could cause this. Anything that XP does to the documents to trip Word 2000
over??

Thanks in advance

Chris

 

[Chris Hine]

Hi Terry,

Fast saves are not in use anywhere and all the computers on the network use
the same printer drivers.

What does work is the Save to '97-2002 & 6.0/95 - RTF'(*.Doc) type from XP.
These documents will now open in Word 2000.

I'm curious as to what saving documents in that format changes on the
documents, to stop the crashing - any ideas?

Thanks