Winword in Microsoft 2000 Premium

J

JER

I've been using this suite of programs without any problem since 2000. It's
now causing problems. Winword will not run but all other applications still
work normally. Winword does not open but I get an error message saying it has
encountered a problem and has to close. There is no explanation given but the
program wants to keep sending error reports to Microsoft. - I have not
installed or removed any other programs, or made any changes to the Office
2000 default settings ,and my computer is virus free. - I have tried using
system restore but going back to an earlier date setting does not work. - I
have tried deleting and reinstalling Office 2000 in full but that does not
resolve the problem. - I have temporarily reinstalled an earlier version of
Winword so I can maintain word processing capability and that works
perfectly. - Suggestions as to what may be wrong and how I can correct it
would be appreciated.
 
C

CyberTaz

Sorry JER, but you've wandered into the group for Word on the Macintosh so
I'm afraid we can't help with regard to the technical issues which most
probably involve the OS. You'll get more immediate guidance if you post to
the appropriate Win Word group from the link below:

http://www.microsoft.com/office/community/en-us/FlyoutOverview.mspx

The Application Errors group would be a good place to start. Be sure to
include your update/SP level for both Office & Windows in your request.

Good Luck |:>)
Bob Jones
[MVP] Office:Mac
 

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