<WINWORD or EXCEL or ACCESS> caused an invalid page fault in module KERNEL32.DLL

[Phil]

Whenever the dropdown "Look In" or "Save In" box is
accessed in either the OPEN FILE or SAVE AS dialog box,
the following error message is displayed: "This program
has performed an illegal operation and will be shut
down". Under the "Details" tab the same following error
message is displayed: "<Application> caused and invalid
page fault in module KERNEL32.DLL at 0137:bff9a5d0".
<Application> is whatever Microsoft program is running
(Word, Excel, Access, etc.). HELP!!

 

[Beth Melton]

Hi Phil,

You may have an invalid FTP site available in the Look in list. Take a
look at this KB article for more information:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q245325

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Please post all follow-up questions to the newsgroup. Requests for
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~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Guest]

Hi Beth,

Thanks for your assistance. I followed the solution
outlined in the article you suggested and it solved my
problem.

Phil

 

[Beth Melton]

You're quite welcome.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP