WinXP Pro shutdown message "End program - WMS idle"

G

Greg Strong

Hello All,

How can I fix the "End program - WMS idle" message when shutting down
WinXP Pro?

When I shut down WinXP Pro SP2 I receive the above message. Googling
I've found http://support.microsoft.com/kb/921113 however it appears to
apply to Contact Manager 2005. I do have the Contact Manager installed
with Office Professional 2003, so I'm not sure this applies. Any
ideals? TIA!
 
J

Jocelyn Fiorello [MVP - Outlook]

That article doesn't mention Contact Manager at all...it applies to
Communicator 2005. When you shut down Outlook before shutting down Windows,
go to the Task Manager and look at the list of processes (not applications)
that are running. If OUTLOOK.EXE is still running, something else is keeping
it open...most likely some kind of add-in. Try disabling your add-ins and
reenable them one by one to see if one of them is the culprit. It could also
be some other 3rd party program that interacts with Outlook in some way that
is keeping Outlook open.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
T

Tom P

I get the "end program - wms idle" message every time I shut windows down. I
don not have communicator 2005 on my system. What else could be causing this
error message?
 
J

Jocelyn Fiorello [MVP - Outlook]

My answer to Greg would apply to you too, since he doesn't have Communicator
2005 either.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
M

Matt

I was able to prevent the problem by modifying the search list Desktop Search
uses to index. It was indexing all of the other profiles on the local drive
and the Windows subdirectory of his own profile. Once I excluded the other
profiles and the later folder (and it's child objects) I was able to log
off/reboot/shutdown without issue.

On a side note I noticed that Desktop Search has also started indexing
Outlook Express even though he didn't use it. Since it was installed with
the OS and he didn't need it indexed I uninstalled it. I'm not sure if it
was a catalyst as well, but I doubt it.
 
G

Greg Strong

I was able to prevent the problem by modifying the search list Desktop Search
uses to index. It was indexing all of the other profiles on the local drive
and the Windows subdirectory of his own profile. Once I excluded the other
profiles and the later folder (and it's child objects) I was able to log
off/reboot/shutdown without issue.

I had another cause which was corrected by correcting the 'StartUp' tab
of 'MSConfig'. Uncheck 'NMBgMonitor', reboot, and check no notification
option on reboot. I found this by Googling and in the last message
posted in this thread
http://www.cybertechhelp.com/forums/showthread.php?t=26253.
 
A

Arlene Sroczynski

I too have the problem and I have tried Microsofts solution but it did not
work. I also tried some renegade solutions which also did not work. Help!
 
A

Arlene Sroczynski

OK I finally used a registry cleaner program to delete NMBgMonitor and that
seems to have worked
 
M

MarioGian

WMS Idle message, fixed by uninstalling Nero Scout; it comes with new Nero 7
OEM and it installs an active dektop that even when disabled to show on task
bar it still runs in background. Found several registry editing fixes to
remove unwanted Nero Scout, but opted to just uninstall the Nero 7 and
reinstall the Nero 6 (Nero 7 regular not OEM with DVD writer purchase)
Nero Scout teamed up with new Office 2003 Service Pack 3 was culprit in my
case.
 
C

C Royall

Did you find a fix for this problem? I do not have Office Communicator of
any version loaded, so the hotfix will not install, and am trying to find out
what is causing it. Please let know. Thank you.
 

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