Won't import Digital certificate from Email...

[fmeehan]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: Exchange

Hi all,

I have Smime configured in Entourage 2008 with a personal certificate, my outgoing e-mail are signed, this part work perfectly.

However, when someone sends me an email that is signed, and I click "Add to contacts to add the sender's envryption certificate to your Contacts" entourage to add the certificate to the address book, it says "the certificate was successfully added to the address book"...

Unfortunately this is not the case, no certificates get attached to the contact entry, therefore I can't send these people encrypted emails.

Any ideas?

Regards,

Francois

 

[William Smith]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: Exchange

Hi all,

I have Smime configured in Entourage 2008 with a personal
certificate, my outgoing e-mail are signed, this part work perfectly.


However, when someone sends me an email that is signed, and I click
"Add to contacts to add the sender's envryption certificate to your
Contacts" entourage to add the certificate to the address book, it
says "the certificate was successfully added to the address book"...

Unfortunately this is not the case, no certificates get attached to
the contact entry, therefore I can't send these people encrypted
emails.

Check whether or not a different contact record was created or if it was
placed in your local Address Book rather than your Exchange Contacts list.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>