Won't open excel or word docs automatically when double clicked in mail.

[z987654]

When i receive an email with an .XLS or .DOC extension i cannot just
double click it and have excel or word open and then open the document.
It forces me to choose an application and then all is fine. I just
thought (like a pc) that it would link to the proper program and auto
load it. Any help is appreciated.
Imac 24" and latest OP system.

 

[Stephen Adams]

When i receive an email with an .XLS or .DOC extension i cannot just
double click it and have excel or word open and then open the document.
It forces me to choose an application and then all is fine. I just
thought (like a pc) that it would link to the proper program and auto
load it. Any help is appreciated.
Imac 24" and latest OP system.

Most likely you get the "choose" dialog because you have a number of
different applications installed that can read those formats. Rather
than open up what most likely will be the wrong application, the Mac OS
makes you do the choosing.

The fix is relatively simple. In Finder, select one document, say with
the .xls suffix. Right-click, or do a Cmd-I, on it to bring up it's Info
dialog. Down the list of options is one called "Open With...", which
allows you to set a default app. A suboption is available to make this a
user-wide setting.

Give that a shot and see it it works.

Steve

 

[z987654]

Most likely you get the "choose" dialog because you have a number of
different applications installed that can read those formats. Rather
than open up what most likely will be the wrong application, the Mac OS
makes you do the choosing.

The fix is relatively simple. In Finder, select one document, say with
the .xls suffix. Right-click, or do a Cmd-I, on it to bring up it's Info
dialog. Down the list of options is one called "Open With...", which
allows you to set a default app. A suboption is available to make this a
user-wide setting.

Give that a shot and see it it works.

Steve

 

[z987654]

GOT THE PROBLEM SOLVED. When i followed your instructiions it said,
office was in the garbage can. This is true the Test Drive version was
drag to the garbage to install the new purchased version.
I removed both versions and reinstall only the new version and all
works great. Thank you so much for the help. Very Appreciated. I Love
My Mac.

 

[Elliott Roper]

GOT THE PROBLEM SOLVED. When i followed your instructiions it said,
office was in the garbage can. This is true the Test Drive version was
drag to the garbage to install the new purchased version.
I removed both versions and reinstall only the new version and all
works great. Thank you so much for the help. Very Appreciated. I Love
My Mac.

The bad news is that you have almost certainly screwed your official
installation by trashing the test dive as you did.

If you run into any problems (and I think you will) I think you have to
run the remove office tool and reinstall the official Office.

The test drive acts as though it was booby trapped. I'm sure it wasn't
Microsoft's intention, but it leaves all kinds of mess on your machine
that interferes with really truly Office's operation.

It's not your fault. Just desperately poor quality control from
Microsoft.

 

[Phillip Jones]

The bad news is that you have almost certainly screwed your official
installation by trashing the test dive as you did.

If you run into any problems (and I think you will) I think you have to
run the remove office tool and reinstall the official Office.

The test drive acts as though it was booby trapped. I'm sure it wasn't
Microsoft's intention, but it leaves all kinds of mess on your machine
that interferes with really truly Office's operation.

It's not your fault. Just desperately poor quality control from
Microsoft.

par for the course wouldn't you say. ;-)
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[Elliott Roper]

par for the course wouldn't you say. ;-)

Nah. The test drive is an outlier. It is considerably worse than most
of the product. A bogey 8 on a par 3. Removing the test drive is an
added sand trap and water hazard.