Won't Print more than 2 pages

[Dan B - Kpt]

Word 2007 won't print more than two pages on my LaserJet P1505 printer from
my HP desktop computer. To print entire document I have to print pages 1-2,
3-4, 5-6, etc. It prints two pages and then stops. Excel and PowerPoint
prints fine. I have Vista (Home Premium 64 bit) on the computer. I can
print the same file on the same printer using my laptop computer. Therefore,
problem is not the file or the printer. The computer and printer are new.
I worked with HP Tech Support and he uninstalled my printer drivers and
reinstalled them. That did not help. When he learned that Excel printed
fine, he said problem was not the printer, but Word.

Do you have any advice? Thank you.

 

[Doug Robbins - Word MVP on news.microsoft.com]

Sounds like another HP copout.

If you do not have another printer that you can try, or a full version of
adobe, install one of the free pdf converters such as PrimoPDF which will
then appear as a Printer and see if you can print the whole document to
that. If it prints OK, that eliminates Word as the cause of the problem
(which I certainly do not expect it to be) so you will then have to hammer
on HP.

Quite frankly, it does not surprise me that they do not have a printer drive
capable of printing from Word 2007 running under a 64 bit OS.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com