Word '04 crashing

J

JoelWhy

I've had Office '04 for over a year now, and it's always been quite
stable. But, today it's crashed 4 times. I don't know exactly what I
was doing each time it crashed, but it's possible I was in the process
of cutting/pasting text. I don't think I've been doing anything
different today, or running any different programs than usual...I know
that's not much to go on, but I don't even begin to know where to look
for the problem

Any suggestions or ideas???

(iBook G4 w/ OS 10.4.3/ Word v. 11.2)
 
D

Daiya Mitchell

Consistent and reproducible problems in Word usually respond to one of the
standard troubleshooting measures, which you will find listed here:

http://word.mvps.org/MacWordNew/TroubleshootingIndex.htm
(hit refresh a few times in Safari, or use a different browser)

Work through them one by one until something helps. If nothing does, post
back. The most common culprit is a corrupted Normal template or damaged
Preferences file.
 

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