D
djbell
Hi all,
Ever since the last update (12.1.7), Word crashes every time I try to
save a document as a .doc (versus the newer .docx) file. The crash
report follows; I'd appriciate any troubleshooting ideas!
Process: Microsoft Word [374]
Path: /Applications/Microsoft Office 2008/Microsoft
Word.app.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 12.1.7 (12.1.7)
Build Info: Unknown-90302~0
Code Type: X86 (Native)
Parent Process: launchd [135]
Interval Since Last Report: 74929 sec
Crashes Since Last Report: 25
Per-App Interval Since Last Report: 66810 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2009-08-02 09:28:29.240 +0800
OS Version: Mac OS X 10.5.7 (9J61)
Report Version: 6
Anonymous UUID: 327B80F8-C196-4632-A9B0-8643293018D2
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Symbol not found: _OssCreateExcel12ConverterAddrAEDesc
Referenced from: /Applications/Microsoft Office 2008/Microsoft
Word.app.app/Contents/MacOS/Microsoft Word
Expected in: /Applications/Microsoft Office 2008/Microsoft
Word.app.app/Contents/MacOS/../Frameworks/
MicrosoftChartPlugin.framework/Versions/12/MicrosoftChartPlugin
Ever since the last update (12.1.7), Word crashes every time I try to
save a document as a .doc (versus the newer .docx) file. The crash
report follows; I'd appriciate any troubleshooting ideas!
Process: Microsoft Word [374]
Path: /Applications/Microsoft Office 2008/Microsoft
Word.app.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 12.1.7 (12.1.7)
Build Info: Unknown-90302~0
Code Type: X86 (Native)
Parent Process: launchd [135]
Interval Since Last Report: 74929 sec
Crashes Since Last Report: 25
Per-App Interval Since Last Report: 66810 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2009-08-02 09:28:29.240 +0800
OS Version: Mac OS X 10.5.7 (9J61)
Report Version: 6
Anonymous UUID: 327B80F8-C196-4632-A9B0-8643293018D2
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Symbol not found: _OssCreateExcel12ConverterAddrAEDesc
Referenced from: /Applications/Microsoft Office 2008/Microsoft
Word.app.app/Contents/MacOS/Microsoft Word
Expected in: /Applications/Microsoft Office 2008/Microsoft
Word.app.app/Contents/MacOS/../Frameworks/
MicrosoftChartPlugin.framework/Versions/12/MicrosoftChartPlugin