Word 2000-2003 document printing issue

[Tester]

Hi there,
We had a document created in office 2000, printing on legal paper. Now
we upgraded to office 2003, for some reason Word 2003 is trying to
print on letter format and somehow is compressing the fonts to fit on
letter size format, althrough on the printer it prints on legal but
the contents seem compressed as through it is trying to print on
letter format. So the document instead of taking up entire legal page
space and using normal arial font, it is printed only on 2/3 of the
document with a smaller arial font and there is blank at the end. Is
it something we need to configure on Word 2003? Thank you, T

 

[Joseph Meehan]

Hi there,
We had a document created in office 2000, printing on legal paper. Now
we upgraded to office 2003, for some reason Word 2003 is trying to
print on letter format and somehow is compressing the fonts to fit on
letter size format, althrough on the printer it prints on legal but
the contents seem compressed as through it is trying to print on
letter format. So the document instead of taking up entire legal page
space and using normal arial font, it is printed only on 2/3 of the
document with a smaller arial font and there is blank at the end. Is
it something we need to configure on Word 2003? Thank you, T

I don't know about yours, as it may be a driver issue, but the print
dialog screen that comes up when you ask it to print has a "zoom" control.
That has several options including scaling one or more pages to fit the
paper. You also get to choose the paper size at that point. If I were to
chose letter size paper and scale to fit, it should do exactly what you are
seeing. Is that it? Does that help?

 

[Tester]

    I don't know about yours, as it may be a driver issue, but the print
dialog screen that comes up when you ask it to print has a "zoom" control.
That has several options including scaling one or more pages to fit the
paper.  You also get to choose the paper size at that point.  If I were to
chose letter size paper and scale to fit, it should do exactly what you are
seeing.  Is that it?  Does that help?

Hi there,
There is no scaling selected[scale to paper size-no scaling and pages
per sheet-one page]. It prints the same on all printers(HP, Dell).
What Word 2003 is exactly doing in the background is replacing arial
12 with arial 10 fond and it prints all the contents to fit on
lettersize, altough it prints on legal so there is some white space
left at the end. With Word 2000 prints OK, arial 12 and full legal
document. Any ideas what should I try ? Thanks a lot, T

 

[Joseph Meehan]

I don't know about yours, as it may be a driver issue, but the print
dialog screen that comes up when you ask it to print has a "zoom"
control.
That has several options including scaling one or more pages to fit the
paper. You also get to choose the paper size at that point. If I were to
chose letter size paper and scale to fit, it should do exactly what you
are
seeing. Is that it? Does that help?

Hi there,
There is no scaling selected[scale to paper size-no scaling and pages
per sheet-one page]. It prints the same on all printers(HP, Dell).
What Word 2003 is exactly doing in the background is replacing arial
12 with arial 10 fond and it prints all the contents to fit on
lettersize, altough it prints on legal so there is some white space
left at the end. With Word 2000 prints OK, arial 12 and full legal
document. Any ideas what should I try ? Thanks a lot, T

Sorry, I am out of ideas.

I suppose you could try a repair of Word or check Window's regional
settings, but I don't see where that should make a difference. Repair
might.