Word 2000 and normal.dot

[Brendan McNeill]

Hi,

I work in a large organisation that uses Windows 2000
Servers on a domain. Each user has there own profile that
is stored on a central server with their own settings for
the desktop and system. They also have their own template
folder which contains the normal.dot file. We run Office
2000 on our networked PCs.

We have been having problems with some people's normal.dot
files in that when they load word it just loads and then
disappears. What is the cause of this? Usually to get it
to load I just rename their normal.dot file to normal.old
and it works. The only thing is, they loose and Autotext
that they had.

Also sometimes, when users are using a file and load it up
again it has a whole lots of weird characters, like
sqaures and what not. We run the file through a word fix
program, but that loses all the formatting they had in the
document and all tables. Is there a way to avoid this
from happening?

Can these problems be related since the normal.dot files
are stored on a central server?

Regards,
Brendan McNeill
(e-mail address removed)

 

[Charles Kenyon]

Problem 2 - weird characters -

File => Open

The kind of files should read something like *.doc (Word files) and should
_not_ have the word "recover" in it.

Problem 1 -
Word loads and disappears.
Disappears from the task bar, too?
See http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm
--
Charles Kenyon

Word New User FAQ & Web Directory:
<URL: http://www.addbalance.com/word/index.htm>

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide)
<URL: http://www.addbalance.com/usersguide/index.htm>

Word Resources Page
<URL: http://www.addbalance.com/word/wordwebresources.htm>

See also the MVP FAQ: <URL: http://www.mvps.org/word/> which is awesome!
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