Word 2000 Cursor Disappears - Citrix Metaframe environment

[Citigate Cunningham Helpdesk]

Help!

Office 2000 Pro - Citrix XP Metafram Win2000 server w/4GB ram

We have some users that will be typing in Word - then all of a sudden their
cursor disappears - since they are "editors" it really impacts production
when they are doing large documents.

Anything to do with the Normal.dot?

Please advise.

Thank you.
Citigate Cunningham Helpdesk

 

[Shauna Kelly]

Hi Citigate

I suspect Citrix Metaframe. I work in one office with much the same setup
you describe, and I experience the same problem. My cursor disappears
occasionally, and it can be very annoying. Try View > Zoom and press Enter.
Does that fix it? If so, keyboard users will learn Alt-v z [Enter] very
rapidly!

Hope this helps.

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word