R
Rob Giordano \(Crash\)
Windows XP Home
Word 2000
80 yr old user (dear old mom)
186 page .doc file
512 memory
plenty of hd space
While working on the document (no images, nothing fancy, except a lot of
text) Word will lock up and trash the document. I "think" this started after
I had emailed her a copy of the document and instead of saving it to the hd
before working on it, she opened it from the email attachment and began
working directly on it.
Word has recovered it a couple of times, and it'd be ok for a few days, but
it eventually happens again. I've tried Copy/Pasting the entire doc into a
new doc, but eventually it happens again.
The file was fine (and the same length) prior to the email incident - we're
just working on translation from language to another, basically proofing, no
major changes.
Any ideas how I can fix this?
tnx,
/R
Word 2000
80 yr old user (dear old mom)
186 page .doc file
512 memory
plenty of hd space
While working on the document (no images, nothing fancy, except a lot of
text) Word will lock up and trash the document. I "think" this started after
I had emailed her a copy of the document and instead of saving it to the hd
before working on it, she opened it from the email attachment and began
working directly on it.
Word has recovered it a couple of times, and it'd be ok for a few days, but
it eventually happens again. I've tried Copy/Pasting the entire doc into a
new doc, but eventually it happens again.
The file was fine (and the same length) prior to the email incident - we're
just working on translation from language to another, basically proofing, no
major changes.
Any ideas how I can fix this?
tnx,
/R