Word 2000 doesn't recognize "merge to e-mail" option

P

Paul Bennett

Hi everyone

I'm running Word 2000 and Outlook 2000, and am trying to merge to email.

The setup seems OK in Outlook...

Then, just before I create the email messages, I find myself over in Word
2000, looking at the merge document. I click on "Tools... Mail Merge..."
and the "Mail Merge Helper" dialog box pops up, as I expect it would.

On the "Mail Merge Helper" dialog box, all of the options appear to be as
they should and near the bottom it says "Options in effect: Merge to
Microsoft Mail System".

But when I click the "Merge" button, the "Merge" dialog box pops up and I
must choose something for "Merge to". The only options presented for "Merge
to" are "New document" and "Printer".

What happened to the E-mail option?

As a result, I can't conclude my merge to email! :eek:(

Any kind souls out there know what might be the problem? Could my Word 2000
be configured improperly, missing an add-in, or something else like that?

Many thanks for any help you might provide.

Cheers,

Paul Bennett
 

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