Word 2000 Error on Start Up

[Richard]

"WINWORD caused an invalid page fault in
module MSO9.DLL at" that's what I get on the pop up, and
Word won't open. All other programs in the W2000 suite
work fine. I have tried all previously posted avenues of
relief with no results including,completely removing, and
reinstalling with all the necessary upgrade service
packages, and still nothing. This program has been
working fine for more than 2 years, and now ???

 

[Suzanne S. Barnhill]

Reinstalling rarely helps because it does not overwrite Normal.dot or the
Registry or remove add-ins from the Word or Office Startup folder, and these
are the top three causes of problems starting Word. See
http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.