Word 2000 Freeze's After Installing Office 2007 Outlook w/BCM

[Lance]

I recently upgraded from Outlook 2003 to Outlook 2007 w/BCM. Although I
purchased Office 2007 Small Business I only want to use the Outlook 2007
w/BCM for the time being. Anyway, I have Office 2000 installed and want to
use that for all other office applications. The problem is that after
installing the Outlook 2007 w/BCM from the Office 2007 CD my Word 2000
freezes. I can launch it from a command "WINWORD.exe /a " and it opens fine
but as soon as I try to open it normally it freezes again. I have already
renamed the normal.dot file without success. I s this an add-in problem. Any
help would be appreciated.

 

[Johnfli]

I feel your pain. I upgraded my outlook to 2007 while trying to use the
rest of office 2003. Not only did it screw up my other office programs, MS
Support couldn't even help. I ended up wiping my drive and reinstalling
windows, and office 2003.

 

[Beth Melton]

Here are a couple troubleshooting guides you can use to find the add-in. The
first link is for global templates and the second is for COM Add-ins. Note
even if you aren't encountering the message described in the articles, the
Resolutions are applicable:
http://support.microsoft.com/kb/555221
http://support.microsoft.com/kb/555220

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/