Word 2000 hang - lockup internet access

D

desco

Word 2000 with SP3,OS=XP SP1,Mcafee Firewall 4.02

In Outlook 2000 with Word 2000 as default word processor,
when attempting a reply, the firewall asks if it is OK for
Word to access the internet. If approved all is well. If
internet access is denied Quick Launch is started but
cannot be closed. Word can only be shut down via Task
Manager and must be shut down before Quick Launch. Open
Word documents are saved as unknown named files to reopen
later as 'recovered'.
Any ideas?
 

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