Word 2000 having problem with XP/SP2 (help needed, Thanks)

[JY]

Repost

recently i have added a few new PCs (XP/SP2) into my office network installed
with MSOffice2000.

Most of the office applications does not give me any problem except word.

The problem is as follow:
Word application will hang when i open/edit/save a word file that is created
sometime ago on WIn2000 with MSOffice2000 PC.
When the word doc is open, edited and sometime before the user can save the
file. It will pop up an error and then hangs the word applicaiton and all
changes are not saved. And the frequency is high.
I have patch the PC with SP3 and SR1a. But the problem remains.

One alternative solution that i had is to open all these file and save them
into Rich Text Format before editing the file and then save them back into
word file again. And the problem will be gone. BUT, this is not a good
solution as there are thousands of files that are created in MSOffice2000
with WIn2K OS. Thus every new PC that i installed and deploy will face the
same problem.

Ayone experience this. Please share the solution. Thanks

 

[TF]

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm



: Repost
:
: recently i have added a few new PCs (XP/SP2) into my office network
installed
: with MSOffice2000.
:
: Most of the office applications does not give me any problem except word.
:
: The problem is as follow:
: Word application will hang when i open/edit/save a word file that is
created
: sometime ago on WIn2000 with MSOffice2000 PC.
: When the word doc is open, edited and sometime before the user can save
the
: file. It will pop up an error and then hangs the word applicaiton and all
: changes are not saved. And the frequency is high.
: I have patch the PC with SP3 and SR1a. But the problem remains.
:
: One alternative solution that i had is to open all these file and save
them
: into Rich Text Format before editing the file and then save them back into
: word file again. And the problem will be gone. BUT, this is not a good
: solution as there are thousands of files that are created in MSOffice2000
: with WIn2K OS. Thus every new PC that i installed and deploy will face the
: same problem.
:
: Ayone experience this. Please share the solution. Thanks
:
:
:
:

 

[JY]

hi. been to that FAQ , but it does not proide any solution to my problem.
The problem i have is word documents that are created using Office2000 on
Win2K OS will hang the word in XP/SP2 environment.
Have installed all the necessary patches but it still does not solved the
problem. The way to bypass is convert them to RTF and then back to word
format. But i have too many files and it is almost impossible for me to do
that.
Any tools, patch or settings that can be done to solve this?
I have no problem opening up the file. Just that it will hang the word in
XP/SP2 and the frequency is high.
Please advice.

 

[TF]

Are they 'hanging' because Word cannot find the template that the document
is attached to?

Terry

: hi. been to that FAQ , but it does not proide any solution to my problem.
: The problem i have is word documents that are created using Office2000 on
: Win2K OS will hang the word in XP/SP2 environment.
: Have installed all the necessary patches but it still does not solved the
: problem. The way to bypass is convert them to RTF and then back to word
: format. But i have too many files and it is almost impossible for me to do
: that.
: Any tools, patch or settings that can be done to solve this?
: I have no problem opening up the file. Just that it will hang the word in
: XP/SP2 and the frequency is high.
: Please advice.
:
: "TF" wrote:
:
: > See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm
: >
: > --
: > Terry Farrell - Word MVP
:
: >
: > : > : Repost
: > :
: > : recently i have added a few new PCs (XP/SP2) into my office network
: > installed
: > : with MSOffice2000.
: > :
: > : Most of the office applications does not give me any problem except
word.
: > :
: > : The problem is as follow:
: > : Word application will hang when i open/edit/save a word file that is
: > created
: > : sometime ago on WIn2000 with MSOffice2000 PC.
: > : When the word doc is open, edited and sometime before the user can
save
: > the
: > : file. It will pop up an error and then hangs the word applicaiton and
all
: > : changes are not saved. And the frequency is high.
: > : I have patch the PC with SP3 and SR1a. But the problem remains.
: > :
: > : One alternative solution that i had is to open all these file and save
: > them
: > : into Rich Text Format before editing the file and then save them back
into
: > : word file again. And the problem will be gone. BUT, this is not a good
: > : solution as there are thousands of files that are created in
MSOffice2000
: > : with WIn2K OS. Thus every new PC that i installed and deploy will face
the
: > : same problem.
: > :
: > : Ayone experience this. Please share the solution. Thanks
: > :
: > :
: > :
: > :
: >
: >
: >