WORD 2000 mailmerge won't work when OS converted from 2000 to XP

[Hoardling]

I have a WORD 2000 document opened up by Access using a shell from VBA code.
I have 2 machines running linked to a server, that use the Access 2000 and a
WORD mail merge document. One machine is XP the other is 2000. The Mailmerge
was originally created on a 2000 machine. The 2000 machine runs the
Mailmerge perfectly fine, but the XP opens the WORD document and it doesn't
realize that it is a mail merge for some reason. I need to know how to make
the XP machine know it is a mail merge. In the XP version, you can see the
fields, but there is no toolbar for mailmerge. Yes, I did to reset menu bar.
It seems that the data source connection is having a problem, just an
educated guess. I also tried using the convert on open check box in
tools>options>General>

 

[Peter Jamieson]

You probably have to deal with

http://support.microsoft.com/kb/825765/en-us