Hi Jaye,
I'm not saying it's necessarily an error. However, if you're installing a feature that is not part of the original Office product,
as in the case of the Converter/compatibility pack, and you are then asked for product CD that can be an indication that there was
an issue detected that the installer/Office want to resolve first. Office 2000, unfortunately, asked for the CD more often than
newer versions of Office do
This can also happen if you have previously 'cancelled out' of some requests of the type you
mentioned with Office 2000.
FWIW, when installing the converter/compatibility pack on a PC here that has Office 2000 on it the CD/installation source wasn't
requested.
=============
Thanks for your help. But this is not an error. The system is looking for
files to install which would allow for the .docx file to be imported. It's
just like using Outlook for the first time and you want to export your
contact list to an Excel file. Outlook will tell you that the engine is not
installed and ask if you want to install it now. If you say yes, you will
have to insert the Office install cd in order for the "export to Excel"
funtion to be installed.
I guess I will have to ask the creator of the newer version of the Word file
to change the file save as type to Word 2000.
Thanks for your time. <<
--
Bob Buckland ?
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*