M
Mary Gudobba
I have one user who claims that Word 2000 sometimes does not save the
changes she made to a document. For example, she will open an old document,
save as - a new name, make changes, save it and when she reopens the
document some of the changes aren't there. It's not always the last change
she made and sometimes it involves substantial changes. It's not always the
same type of document but the document is always being edited, not created.
I can't find any reason for this behavior and we can't reproduce it on
demand. None of the other 70 users in the office have this problem. I tend
to think this is a case of user error but she insists it is not. She
doesn't use Control+S to save. I thought maybe she was hitting Control+Z and
undoing what she just did, but that is not the case. Has anybody ever seen
anything like this? Computer is running Windows XP-SP2, server is Windows
Server 2003.
changes she made to a document. For example, she will open an old document,
save as - a new name, make changes, save it and when she reopens the
document some of the changes aren't there. It's not always the last change
she made and sometimes it involves substantial changes. It's not always the
same type of document but the document is always being edited, not created.
I can't find any reason for this behavior and we can't reproduce it on
demand. None of the other 70 users in the office have this problem. I tend
to think this is a case of user error but she insists it is not. She
doesn't use Control+S to save. I thought maybe she was hitting Control+Z and
undoing what she just did, but that is not the case. Has anybody ever seen
anything like this? Computer is running Windows XP-SP2, server is Windows
Server 2003.