Word 2000 printing error

M

Mike

We have Word 2000 installed on our users' computers and have noticed a wierd
problem on a couple of them. They have text on the page going down to the
bottom, but when going to print preview it cuts out the bottom third and
printing it does the same. Closing out of the document then reopening it
and then it shows up. Margins are set down to the bottom. They are all on
Office sp3. Anyone seen this wierd error before?
 
B

Beth Melton

What printer are you using? If you are using an HP printer then there
is a bug that sets the printable area for the bottom margin (on a
portrait page) to 2.67".

You can obtain a driver to correct this issue at:
http://www.hp.com/pond/ljbeta/index.html

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 

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