Word 2000 SP3 Runtime Error when starting

[Gary Land]

Running office 2000 Pro on Windows 2000 Pro. Word has SP3 installed.

When trying to start Word, we immediately receive the error: Runtime Error!
Program: C:\Program Files\Microsoft Office\Office\WINWORD.EXE

This application has requested the Runtime to terminate it in an unusual
way.
Please contact the application's support team for more information.

I then created another user on the pc and logged in with that ID and Word
started fine for the new user. When I go back to the initial user I get the
same error. Other office products appear to run OK. Problem apparently
resides somewhere in the user profile.

What can be done without having to create a new user id for the user with
the problem??

 

[TF]

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm


: Running office 2000 Pro on Windows 2000 Pro. Word has SP3 installed.
:
: When trying to start Word, we immediately receive the error: Runtime
Error!
: Program: C:\Program Files\Microsoft Office\Office\WINWORD.EXE
:
: This application has requested the Runtime to terminate it in an unusual
: way.
: Please contact the application's support team for more information.
:
: I then created another user on the pc and logged in with that ID and Word
: started fine for the new user. When I go back to the initial user I get
the
: same error. Other office products appear to run OK. Problem apparently
: resides somewhere in the user profile.
:
: What can be done without having to create a new user id for the user with
: the problem??
:
:
:

 

[Gary Land]

Thanks for the info. It was right on target. Problem resolved.

Gary