Word 2000 template issue

[fred]

Every time I try to close a Word file I get the message:

"Word cannot save changes in the global template because
it was opened with read-only access. Do you want to save
the changes in a template with a different name?"

This occurs even if I just open a new file and close it
without entering anything.

If I click on "No" the file closes OK.

 

[Suzanne S. Barnhill]

Do you use Word as your email editor?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[fred]

I'm pretty sure that I have emailed from Word at some time
although I can't remember a specific instance. I have
also created and edited a rudimentary web page in Word.

Another data point: I show two items loaded under "global
templates and addins". They are palmapp.dot and
wfword2k.dot.

 

[Suzanne S. Barnhill]

I don't know whether it's relevant or not, but both Palmapp.dot and
Wfword2k.dot are notorious for causing conflicts in Word (the latter
especially with the Norton Office Plug-in).

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[fred]

Well, I took palmapp.dot and wfword2k.dot out of the
startup file and the problem went away. When I put
wfword2k.dot back in the problem returned.

Is there some place I can go to find out what these files
do and what functions I would miss if I just left them out?

I have no idea where they came from or why they are there.

 

[fred]

I found it. I got smart and searched for wfword2k.dot and
found a fix. There is also one on the microsft knowledge
base, but it won't work unless you download a new version
of wfword2k from symmantec. Links below.

Thanks for your help.

http://service1.symantec.com/SUPPORT/faxprod.nsf/a74513c210
251d318525688d004c147a/995b2b5d3c56f176852568db006c9c13?
OpenDocument&prod=WinFax%20PRO&ver=10.02%20for%20Windows%
202000/NT/Me/98/XP&src=sg&pcode=winfax&svy=&csm=no

http://support.microsoft.com/support/kb/articles/Q241/7/63.
ASP

Fred