Add/Remove programs isn't deleting it: that's uninstalling it. Completely
different.
message : Terry,
: Then, after having performed the "add/remove programs" from control panel,
: what else do I have to do to removed Office 2003? Any links on this?
:
: "TF" wrote:
:
: > Deleting will not have removed it all.
: >
: > Terry
: >
in
: > message : > : Terry,
: > : Thanks again for replying. However, I am NOT using Office 2003. That
has
: > : been deleted. I want to use, and always wanted to use, Office 2000
(Word
: > : 2000).
: > : Thanks.
: > : Phil
: > :
: > : "TF" wrote:
: > :
: > : > A I said, unlike previous versions of Word, normal.dot is not
installed
: > or
: > : > needed in Word2003 until you make a change that necessitates
normal.dot
: > to
: > : > save the change. Something as simple as Format, Font, change a font
or
: > font
: > : > parameter and then press the DEFAULT button at the bottom of the
dialog
: > will
: > : > trigger the need. When you close Word (and Outlook, if it is open),
you
: > : > should receive a prompt to save changes to the global template
: > (normal.dot)
: > : > and answering YES will cause a normal.dot to be created in your
: > Username,
: > : > Applications Data, Microsoft, Template folder. (Note, under Tools,
: > Options,
: > : > Save tab, the Prompt to Save to Normal.dot option needs to be
checked
: > and it
: > : > normally is checked by default.)
: > : >
: > : > If you have NAV, it sure can be the root cause of your problems. I
am
: > quite
: > : > shocked that the MS Support did not pick up on the Office Plug-in in
NAV
: > : > Preferences right from the start.
: > : >
: > : > Terry
: > : >
: > : >
: > : > "Budget Programmer" <
[email protected]>
wrote
: > in
: > : > message : > : > : Hello,
: > : > : Thanks for replying. The deleteing and reinstalling office was
: > : > recommended
: > : > : by the Microsoft.com support site. Anything I did, was the
suggestion
: > of
: > : > the
: > : > : Microsoft support site. Those other measures were taken only
AFTER I
: > : > renamed
: > : > : Normal.dot as you suggested below. There is only one version of
: > : > "Normal.dot"
: > : > : on the system. The software simply does not create it after it's
: > renamed
: > : > (I
: > : > : renamed it to Normal.DDD).
: > : > : The system came pre-loaded with Office 2003 Trial version and
: > Microsoft
: > : > : Works.
: > : > : When I originally loaded Office 2000 it worked fine. I noticed
the
: > Word
: > : > : problem after I started enabling updates to Norton Anti-Virus,
: > Windows,
: > : > etc.
: > : > : and installed Peachtree.
: > : > : After reading the document in your link, I have a feeling that the
: > : > : Norton/Office plug-in may have something to do with the problem.
I
: > won't
: > : > : know until I get to the PC sometime over the next few days.
: > : > : I have to emphasize that renaming Normal.dot was about the first
thing
: > I
: > : > : tried. The system simply refuses to create a new one. Using the
: > command
: > : > : prompt I go to the root of C and type "dir normal.dot /s". It
only
: > found
: > : > the
: > : > : one instance. It was renamed, and Word just won't create a new
one.
: > : > : Thanks for your help.
: > : > :
: > : > :
: > : > : "TF" wrote:
: > : > :
: > : > : > Help about 100 steps ago may have resolved this quickly: but
heavens
: > : > knows
: > : > : > what damage you may have managed to do to your registry and
windows
: > : > : > structure doing all that. Deleting (groan) and reinstalling
Office
: > 2000
: > : > (or
: > : > : > any version of Office) will achieve nothing.
: > : > : >
: > : > : > Start Word using the /a switch successfully means that you have
a
: > third
: > : > : > party template, add-in, macro or some other crap that is
stopping
: > Word
: > : > from
: > : > : > running. The /a switch starts Word in its default install
condition,
: > : > : > bypassing all customisations and/or add-ins. Normal.dot isn't
: > created
: > : > : > because it isn't needed for this. Office 2003 will not create a
: > : > normal.dot
: > : > : > until such time that a change is made that needs to be saved to
the
: > : > : > normal.dot. So find the normal.dot you copied across and rename
it
: > as
: > : > : > normal.bad. If it is Works Suite that you installed, go to
: > Add/Remove
: > : > : > programs and uninstall the Works Suite Add-in.
: > : > : >
: > : > : > You now need to look at any customisations such as templates,
: > macros,
: > : > COM
: > : > : > add-ins, etc., that have been installed by third party software.
: > : > : >
: > : > : > See the following document for more details:
: > : > : >
: > : > : >
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm
: > : > : >
: > : > : > --
: > : > : > Terry Farrell - Word MVP
: > : > :
: > : > : >
: > : > : >
: > : > : > "Budget Programmer" <
[email protected]>
: > wrote
: > : > in
: > : > : > message
: > : > : > : Hello,
: > : > : > : When I attempt to start Word 2000, it just hangs. I have to
close
: > the
: > : > : > task.
: > : > : > :
: > : > : > : My new home PC had a trial version of Office 2003 as well as
: > Works.
: > : > To be
: > : > : > : compatible with my work I loaded Office 2000. It worked fine
for
: > a
: > : > few
: > : > : > days.
: > : > : > : Once I started accepting the automatic updates for Windows XP,
: > Office
: > : > : > 2003,
: > : > : > : Symantec, etc. Word 2000 no longer worked.
: > : > : > :
: > : > : > : I've done the following based (in part) on suggestions form
: > : > Microsoft.com
: > : > : > : forums:
: > : > : > : Deleted Office 2000, rebooted and reinstalled Office 2000
: > : > : > : Removed Office 2003
: > : > : > : Removed Works
: > : > : > : Deleted Normal.dot
: > : > : > : Ran WINWORD /a (which runs successfully. It prompts me twice
for
: > : > : > : name/initials)
: > : > : > : When I run Word without the "/a" switch, it does NOT create
: > Normal.dot
: > : > : > : Copied Normal.dot from my old PC. That doesn't work either.
: > : > Continues to
: > : > : > : hang.
: > : > : > : Deleted everything in Windows/profiles/(username)/Temp
: > : > : > : Ran Regedit and deleted
: > : > : > HKEY_Current_USER\Software\Microsoft\Office\9.0\Data
: > : > : > : Ran Regedit and deleted
: > : > : > : HKEY_Current_USER\Software\Microsoft\Office\9.0\Options
: > : > : > : I noticed some Office\11.0 entries there and deleted them. It
: > seems
: > : > that
: > : > : > : uninstalling Office 2003 doesn't completely clear up the
registry.
: > : > I'm
: > : > : > not
: > : > : > : sure if I got everything though.
: > : > : > : Deleted and reinstalled Office 2000 (again)
: > : > : > : From Add/Remove programs I tried the Repair option
: > : > : > : From Add/Remove programs I tried the "Run from my computer"
: > setting in
: > : > the
: > : > : > : Office Maintenance wizzard
: > : > : > : Applied 1a and SP3 to Office 2003
: > : > : > :
: > : > : > : I'm not sure what else to do. I've installed Office 2000 on
other
: > : > PC's
: > : > : > : running XP with no problems. The only difference I can see
here
: > is
: > : > the
: > : > : > trial
: > : > : > : version of Office 2003 (which I removed, but I'm not sure if
it's
: > gone
: > : > : > : completely)
: > : > : > :
: > : > : > : Please help.
: > : > : > :
: > : > : > :
: > : > : > : --
: > : > : > : Programmer on Budget
: > : > : >
: > : > : >
: > : > : >
: > : >
: > : >
: > : >
: >
: >
: >
