word 2000

[reid]

I click on word 2000. It opens. Norton 2004 scans at
botom of screen. No page comes up and screen goes white
then message "Word has encountered a problem and needs to
close. We are sorry for the inconvenience.
The eror reporting states: App ver. 9.0.0.2717
mod vbe6.dll mod.ver 6.0.84.35 offset 0004eaf1

exception info code 0x000 000 5
flags 0x00 000 000
record ox oooo oooo oooo oooo
address 0x000 000 00 6504

What the?

 

[Suzanne S. Barnhill]

See item 2d of http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.