Word 2000

[Marine 91]

I have a user when he opens word 2k he receives a error message (winword has
caused a page fault in module winword.exe 0167:303e4fbd). I have done
everything I know I need help. What I did so far is renamed winword.exe to
winword.old and ms09.dll ms09.old repaired office and same problem.
Uninstalled office and restarted the pc re-installed office same problem.
Can someone help.

 

[garfield-n-odie]

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm .

 

[Marine 91]

Thank you so much that was it!!! I performed the first task renamed the
Normal.dot and word is working fine.