Word 20000 Code 0xc0000005

R

Randy Hill

Word 2000 SR-1 crashes, sending an 0xc0000005 Access
Violation code to MS. When I open Word in Safe Mode,
there is a message with a long path, ending with
\Geography\Mpoai9.dll' Not a valid Addin. There are two
incidents of this mesage. I can find neither the
Geography folder nor the dll file.

I uninstalled Works 6.0/Word, defragged the hard drive, re-
installed, and installed all available updates, but still
have the same problem. After reinstallation, it worked OK
when I linked from Outlook Express. But when I opened
Word, it crashed after I entered the CD code asked for by
the EULA message.

Anyone have any ideas? I am at my wits end!

Thanks.
 

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