Hi Jessica:
Tell the user concerned that he (it's gotta be a 'he', a girl wouldn't...)
has a choice between SPEED and BEAUTY.
The Normal view is where most documentation professionals spend most of
their time: it's specifically enhanced to improve speed, stability and
useability. It's "You Can Actually See What You Are Doing" rather than
WYSIWYG
To improve speed, various power-saving techniques are in force, including
loading only two fonts: serif and sans-serif. Everything else is simply an
approximation produced by varying the outlines of either of the two fonts
loaded (which, I believe, are Arial and Times New Roman).
In Normal View, the display is designed for speed and readability. It is
not accurate, and was never intended to be. For example, it uses generic
measurements of the screen area, instead of reading the printer driver and
using the printer's metrics to layout the document. It saves a lot of power
that way, at the expense of accuracy.
Explain to the user that if he doesn't like Normal view, he should edit in
Print Layout View. Yes, it will be slower in long documents. Yes, it will
crash more often. Yes, he will get more document corruptions because he
can't see what he's doing properly when he's editing. And yes, various
things are more difficult to do because you cannot see what you are doing.
But it does look nicer
Cheers
But they look ok in print layout view, print preview, and printed
pages. I read something about this a while ago, but can't find
where--is this a bug? If so, is it correctable? The user experiencing
this is already super finicky about how things appear on his screen, so
he is very much annoyed by this issue. Any help greatly appreciated.
--
Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.
John McGhie <
[email protected]>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 4 1209 1410