Word 2002 Activation connection

[Robert Sharon]

I have a problem with trying to "Activate by using the Internet" for Word
2002 due to an MS Word message response, as follows:

A communication error has occurred. Your request cannot be processed at
this time. Please try again later, or select the Telephone option to speak
with a Customer Support Representative.

1. Why does this occur every time I try to use the internet option?

2. What telephone number can I use for product activation?

 

[garfield-n-odie]

See http://support.microsoft.com/?kbid=326851 "Activation and
registration of a Microsoft product".

 

[Suzanne S. Barnhill]

Does the message you get not give you a phone number? Or is there not a
phone number in the Help | Activate Product dialog?

 

[Robert Sharon]

No, the message did not provide a phone number. I can try to find it on the
website suggested by the previous response to this message. Apparently, the
internet connection method is not functioning right now.

 

[Robert Sharon]

I successfully activated Word 2002 with the telephone option! Thanks for
providing the link to Microsoft for the telephone number so it could be
done.