Word 2002 and Open Office Writer Open Command Crashes App

[Fwedfwelldown]

I'm running Vista Home Premium on a Dell E520 system.

I'm getting program crashes in Word (Office XP Professional - Service Pack
3) and Open Office Writer 2 whenever I use the Open command and attempt to
change folders.

I can open recent files with no problem.

I can open Windows Explorer, locate a file, and double click to get it to
open.

This appears to be a Vista issue, since the same crash is happening in more
than one text editing program. It was not an issue when I first installed
Office XP or Open Office 2, but I suppose it's possible that some activity
since the installation of these apps has caused the issue.

Any suggestions?

Thanks,

 

[Terry Farrell]

It isn't a Word problem and would probably be better answered in a Vista
Newsgroup as it looks like a Vista problem.

However, this problem is normally because there is a dead mapped drive or
other invalid link set in Explorer.

 

[Fwedfwelldown]

Terry,
Thanks. I was actually sent here from the Vista group. I posted my question
there the first time, and was told it was not a problem with Vista.

I personally feel it has to be a Vista issue, since it's taking place in
more than one app at the same time.

How would I check to see if there was an invalid link set in Explorer?

 

[garfield-n-odie [MVP]]

In Windows Vista, click Start | Computer | Tools | Disconnect Network
Drive. If you don't see the Tools menu, press ALT. Click the drive
that you want to disconnect from, and then click OK.

 

[Fwedfwelldown]

In Windows Vista, click Start | Computer | Tools | Disconnect Network
Drive. If you don't see the Tools menu, press ALT. Click the drive
that you want to disconnect from, and then click OK.

Thanks. I've now tried that, but there were no network drives listed.

I've since learned it's a file called PROPSYS.dll that's causing the
crash...still don't know how to fix it. I've tried uninstalling Office XP and
Open Office 2, and then only reinstalling Office XP...but the problem remains.

I'm currently downloading all the Vista updates that Microsoft recommends.