Word 2002 cannot open Office 97 documents

[Tom Mac]

I am using Word 2002 purchased with Works Suite 2004. Some (but not all)
documents that I had prepared in Word as part of Office 97, will not open.
The message says: "word cannot open the document; user does not have access
privileges." They are not "Read Only" files. I cannot change file names or
move them to another directory. How can I open them?

 

[garfield-n-odie [MVP]]

Several possibilities come to mind:

1. Are the Word 97 files located on a CD or some form of
removable media? If yes, then don't try to open them directly
from the removable media. Instead, copy them to your hard drive,
and then open them from there.

2. If you're using Symantec/Norton AntiVirus, try disabling
the Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

3. See http://support.microsoft.com/?kbid=308421 "How to take
ownership of a file or folder in Windows XP".

 

[Tom Mac]

The Microsoft article ID 308421, "How to Take Ownership of a File or Folder
in Windows XP" did the job. Thank you very much