Word 2002 Drawing

[David]

Everytime I try to insert a text box from the drawing
tool bar a window comes up and says that Word has
encountered a problem and must close. Do you know how I
can fix this problem? Thanks

 

[Graham Mayor]

Start Word from the Windows > Start > Run dialog with the command Winword /a
This opens Word in basic mode. If the problem has gone away, rename
normal.dot to oldnormal.dot, remove any add-ins from the Word and Office
start-up folder, delete any orphaned temporary files as indicated at
http://www.gmayor.dsl.pipex.com/what_to_do_when_word_crashes.htm
and reset the registry data key as described at
http://www.gmayor.dsl.pipex.com/my_toolbars_are_missing.htm
If you are running Norton AV, turn off the Office Plug-in and if your copy
of Word is part of the Works suite, uninstall the Works add-in.
--
<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>
Graham Mayor - Word MVP
E-mail (e-mail address removed)
Web site www.gmayor.dsl.pipex.com
Word MVP web site www.mvps.org/word
<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>