S
Stan
I've had Word 2002 for years and have sent .doc email attachments without
problems many, many times. Suddenly, some (not all) recipients are not able
to open .doc attachments I email to them. They get various error messages,
but, basically, they can't do anything with the attachments--can't open them;
can't save them to desktop; nothing. Others continue to receive the same
email attachments just fine. The only thing I can think of is that I recently
installed the Word 2007 trial and then uninstalled it because I wasn't too
impressed. This problem started about the same time I uninstalled it. I
uninstalled Office 2007 in the "add/Remove" Programs part of Control Panel. I
also went through my Program Files and the registry with a fine-toothed comb
after all these problems started and deleted all references to Office 2007,
Word 2007, Office 12, etc. Like I said, some people can still receive files
just fine. (Also, I can send them to myself just fine) Any suggestions on how
to troubleshoot this?
problems many, many times. Suddenly, some (not all) recipients are not able
to open .doc attachments I email to them. They get various error messages,
but, basically, they can't do anything with the attachments--can't open them;
can't save them to desktop; nothing. Others continue to receive the same
email attachments just fine. The only thing I can think of is that I recently
installed the Word 2007 trial and then uninstalled it because I wasn't too
impressed. This problem started about the same time I uninstalled it. I
uninstalled Office 2007 in the "add/Remove" Programs part of Control Panel. I
also went through my Program Files and the registry with a fine-toothed comb
after all these problems started and deleted all references to Office 2007,
Word 2007, Office 12, etc. Like I said, some people can still receive files
just fine. (Also, I can send them to myself just fine) Any suggestions on how
to troubleshoot this?