Word 2002 Error 1635/cannot uninstall

K

KJ

I am trying to use envelope wizard and for some reason
when I do I get "windows installer error 1635" I tried to
uninstall and re install but it won't let me. When I try
to uninstall I get a message "This patch package could not
be opened. Verify that the patch package exists and that
you can access it, or verify that this is a valid windows
installer patch. Also when I go to windows office update
and scan for updates I get error messages. It cannot scan
my office for needed updates.
Any help will be appreciated thanks KJ
 
T

TF

Try running the Detect and Repair (under Word, Help).

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

I am trying to use envelope wizard and for some reason
when I do I get "windows installer error 1635" I tried to
uninstall and re install but it won't let me. When I try
to uninstall I get a message "This patch package could not
be opened. Verify that the patch package exists and that
you can access it, or verify that this is a valid windows
installer patch. Also when I go to windows office update
and scan for updates I get error messages. It cannot scan
my office for needed updates.
Any help will be appreciated thanks KJ
 
G

Guest

I have tried every thing. I tried to repair but it said I
have an invalid patch package, I tried to install over the
top of it but no dice. Thanks though for the help.
 

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