word 2002 Insert > autotext > headers&footers menu not working

L

Lawrence Leith

have run winword.exe /a and it works fine. Problem is it doesn't stay 'fine'
next time I open a document.

I've deleted the toolbar file in the registry for office/10/word/data... no
joy either.

I can view headers and footers from the View menu and work on them that way
but would like to restore Insert > autotext to full functionality.

Any help would be really appreciated,

Thanks
 
S

Suzanne S. Barnhill

If your AutoText is missing, this is usually an indication that you have
saved a document in or as Normal.dot; see “WD2002: Styles and AutoText Are
Not Copied to New Template Based on Normal.dot†at
http://support.microsoft.com/?kbid=291441, and note that you cannot create
Normal.dot yourself; Word has to do it.
 

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