Word 2002 - not installed for the current user since last XP updat

[theresa]

A couple of days ago Windows did an update of XP. When I next accessed word
2002 (that came as part of works suite 2004) I was asked to accept an XP end
user application. When I clicked accept Word then came back with the message
'Microsoft word has not been installed for the current user. Please run setup
to install the application'. I have removed and reinstalled word without
success and removed the whole of works and reinstalled. I then got the XP end
user application acceptance message again and the whole saga has started
again.
I found a entry in the knowledge database (id 898512) that sounded like a
solution but was only applicable to 2003
If any has any suggestions I would be very grateful

 

[Charles Kenyon]

I don't know that it has anything to do with your problem but you might
check out the following:

See: You may experience problems in Windows Explorer or in the Windows shell
after you install security update MS06-015
http://support.microsoft.com/?kbid=918165

If you aren't comfortable with editing the Windows registry yourself, then
go to http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down to Item
No. 383 "Hewlett-Packard's Share-to-Web software - Fix". Download and run
the script to automatically modify your registry as described in KB918165.
You may need to temporarily disable your antivirus program in order to run
the script.

A revised version of the MS06-015 update was released on April 25 that
supposedly interacts better with the older HP and nVidia software. You can
download the revised update from
http://www.microsoft.com/technet/security/bulletin/ms06-015.mspx.

Some people may suggest that you uninstall the MS06-015 update, or rename
the c:\windows\system32\verclsid.exe file. Doing either of these things
will leave your computer vulnerable to the security issue described at
http://www.microsoft.com/technet/security/bulletin/ms06-015.mspx. You should
only uninstall these if the revised patch causes the same problems and the
registry edit doesn't help.

For the latest info, see http://blogs.technet.com/msrc/default.aspx.

The text of this message was lifted verbatim from other posts, primarily
those of garfield-n-odie.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




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[theresa]

Thank you for your reply.
I have tried the suggestions but no joy.
I have even tried removing word 2000 along with the rest of works suite 2004
and reinstalled it. As soon as I try word I get an XP licence agreement which
I agree to and then word announces it is not installed for the current user.
What is really a blow is that the initial XP update seems to have remove all
my restore points as well so I have no idea how to get back or remove the
update, assuming it is possible.

 

[Charles Kenyon]

To the 908531 update uninstall you use the Add/Remove Software Control
Panel. (Make sure the "View Updates" checkbox is checked.)

For the latest info, see http://blogs.technet.com/msrc/default.aspx.

--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.