word 2002 not responding

M

mom

I have office XP. my word program has been running slow lately and has frozen
up a few times in the last couple of weeks. today while trying to copy a
folder of word documents with graphics to a cd, word stoped responding, the
cd stoped responding, my task bar would not come up to access 'start', the
error message window appeared but i couldn't send the message because all the
icons on my desktop had disappeared! The error message wouldn't cancel. I did
get task manager up (C + A +D) but nothing would turn off. So I hit the power
button but the pc wouldn't turn off. It sat for 10 min on 'windows is
shutting down', so i hit the switch on the surge control. Waited a while and
turned it back on. booted up ok. tried to drag and drop the file. Same thing.
Drag froze. had to shut down the same way. and again.?????
 

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