B
Beginner
Hello I have been through this problem before and I think I am finally about
to understand it, but need your confirmation on a couple of points.
I have a home network setup with a 98SE PC attached to a printer and both
the PC and an XP laptop connected through a router.
Often when I am working in Word, it crashes with messages about sending
report to MS. It asks me if I want to save a new normal.dot file, etc.
Sometimes it directs me to an MS page about the HP printer driver. I have
updated the driver but the problem persists.
Suzzanne Barnhill told me some time ago that Word 2002 when it starts looks
for a printer.
What I think is happening is that if the PC is on stand-by, the laptop's
Word 2002 cannot communicate with the printer and problems start.
I think also, that maybe even if I haven't put the PC on standby, it WILL go
on standby after a while because it has been programmed to shut down the
disk after so many minutes. Is this correct? If you can't tell me I will
ask the 98SE people.
My main question here is: Is it possible to disable the feature whereby
Word 2002 looks for a printer? And is it is what are the disadvantages?
Probably it wouldn't be able to print any longer...
Any ideas on this will be much appreciated.
qim
to understand it, but need your confirmation on a couple of points.
I have a home network setup with a 98SE PC attached to a printer and both
the PC and an XP laptop connected through a router.
Often when I am working in Word, it crashes with messages about sending
report to MS. It asks me if I want to save a new normal.dot file, etc.
Sometimes it directs me to an MS page about the HP printer driver. I have
updated the driver but the problem persists.
Suzzanne Barnhill told me some time ago that Word 2002 when it starts looks
for a printer.
What I think is happening is that if the PC is on stand-by, the laptop's
Word 2002 cannot communicate with the printer and problems start.
I think also, that maybe even if I haven't put the PC on standby, it WILL go
on standby after a while because it has been programmed to shut down the
disk after so many minutes. Is this correct? If you can't tell me I will
ask the 98SE people.
My main question here is: Is it possible to disable the feature whereby
Word 2002 looks for a printer? And is it is what are the disadvantages?
Probably it wouldn't be able to print any longer...
Any ideas on this will be much appreciated.
qim