word 2002 shuts down when printing to hp laserjet 2420N

G

George

I have MS Word 2002 (10.6612.6626) SP3 and a HP Laserjet 2420N PCL6 (latest
drivers installed)
The printer is installed on a network server.
When I try to print a doublesided (booklet) document word shuts down and the
document freezes in the print window.
I can't start word again or print anything else unless I restart the pc.
anyone know what causes this and what to do to solve it?
thanks.
/George
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top