Word 2002 SP3 slow to load e-mail graphics

[BrianF]

I am using Outlook 2002 SP3 under Win XP Pro with a 2.8GHz P4 and 512GB RAM.
One of my contacts sends me fancy e-mails with embedded wallpaper and
graphics for comment. When I click on either Reply or Forward, the hourglass
appears and remains for 20 minutes before it is possible to even start to
type a reply. However, if I revert to the default Outlook editor, the
response is
immediate. If I copy/paste the e-mail content into Word, the same thing
happens
so it seems that Word cannot handle the graphic content whereas the Outlook
editor
does. Unfortunately, the Outlook editor lacks certain features that I need.
Is this an insurmountable barrier in Word or is there a workaround?

brianf

 

[BrianF]

I am using Outlook 2002 SP3 under Win XP Pro with a 2.8GHz P4 and 512GB
RAM.
One of my contacts sends me fancy e-mails with embedded wallpaper and
graphics for comment. When I click on either Reply or Forward, the
hourglass
appears and remains for 20 minutes before it is possible to even start to
type a reply. However, if I revert to the default Outlook editor, the
response is
immediate. If I copy/paste the e-mail content into Word, the same thing
happens
so it seems that Word cannot handle the graphic content whereas the
Outlook
editor
does. Unfortunately, the Outlook editor lacks certain features that I
need.
Is this an insurmountable barrier in Word or is there a workaround?

I have now realised that this situation does not only apply to e-mails
containing complex graphics but in fact to all html e-mails, such as those
received from Yahoo Groups. Furthermore, this is a new situation because,
until recently, I could reply to or forward all e-mails and I have always
had Word as my Outlook editor.
I have tried Detect & Repair without any success so I am bewildered about
what has happened.
It would be appreciated if anyone can offer any suggestions.

brianf