Word 2002, SP3 "Winword.exe unable to locate MSVCR70.dll"

[Peggy]

I starting getting the following error in Word 2002. "Winword.exe unable to
locate MSVCR70.dll" I did a clean uninstall & reinstall x2, did not fix. I
tried the detect & repair in Word, did not find or fix. I looked on MS site,
can only locate info on where the file should be, not the file to download.
Since softeware is OEM w/Dell, Dell say that its not their problem, contact
MS - MS says, contact Dell its OEM - not their problem. LOL Anyone had this
problem or any suggestions?

Software is Word 2002, SP3 part of Office XP - all files are up 2 date. I
think this started after one of my auto updates, but not sure since I do not
really pay attention to what is being updated.

 

[garfield-n-odie]

Go to
http://www.dlldump.com/download-dll-files_new.php/dllfiles/M/msvcr70.dll/7.00.9466.08/download.html
and click on the "Click Here to Download Dll" link.

 

[Beth Melton]

MSVCR70.dll is not a file Word needs in order to run. It's part of the
Microsoft C Runtime Library which is used by developers. It can be
found in various folders and there are numerous versions of the file.

I suspect you found a KB article for Visual Studio .NET and if you
don't have it installed then it doesn't apply. IOW, it's doubtful
downloading a version of it and placing it in your System32 folder
will do you any good.

Based on the above, I suspect you have a third-party add-in attempting
to run and it is looking for the DLL. I'd locate the add-in first
before doing anything else. Did you recently install new software or a
printer/scanner? If so then that's the first place to look.

If not then more than likely it is a COM add-in so here's a KB article
that will supply you with troubleshooting steps you can use to find
the problem:
http://support.microsoft.com/default.aspx?scid=kb;en-us;555220

Note: even though you are not encountering a runtime error the steps
in the article are still applicable.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Peggy]

Ty Beth, Pointed me in the right direction. It was MS Works (I think). I
reloaded Works & error msg. stopped.

 

[Peggy]

Garfield, ty 4 link.

Go to
http://www.dlldump.com/download-dll-files_new.php/dllfiles/M/msvcr70.dll/7.00.9466.08/download.html
and click on the "Click Here to Download Dll" link.

 

[Beth Melton]

That's good to hear!

It could be the "Microsoft Works Suite Add-in for Word". It's a COM
add-in that loads when Word starts and integrates some Works features
into Word such as:

- Works Task Launcher
- Works Mail Merge functionality, (i.e. if you are using Works Address
book)
- Word to Works converter.

If you aren't using this functionality then you may want to go to your
Control Panel, open Add/Remove Programs and uninstall it since the
add-in is known to cause its share of headaches.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/