WORD 2002 STARTUP PROBLEMS

[Don F]

If I click on a doc file to open Word, I get the following message
"Cannot open document template A20MSW10.DOT"
When I close that message, I get
"Cannot open document template AWARE 97.DOT"
When I close that message, I get
"FILE XXX.DOC IS NOT AVAILABLE"

If I open Word directly, I get the first two messages.

I cannot find either of these .dot files anywhere.

If I try the support template, I get the message
"Support.dot is not available"

If I clear the error messages, everything seems to work (except
opening files).

Any suggestions?

Don Friedman